Returns & Exchanges

At i1204, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy on all unworn items with original tags attached. If your new fashion piece isn't the perfect fit, our streamlined process ensures a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.